Nina van Zelst
By Nina van Zelst

Today the entire Dutch cultural sector launched the website ‘’: theaters, concert halls, music venues, event- and sports organisations, museums and festivals are collectively asking visitors to keep their tickets. They want them to either save it for later or exchange them for vouchers, an arrangement set up in collaboration with the Dutch Ministry of Education, Culture and Science.

ALSO READ: How the coronacrisis is affecting the event industry in The Netherlands

In a previous article we already explained the immense impact the coronavirus is having on the Dutch event industry, among which billions of lost revenue and the loss of 15,000 jobs. For organisations it’s therefore very important that visitors decide to keep their tickets for another date. “Your ticket has value. When you buy a ticket, it’s delayed enjoyment. Now it’s just taking a little longer than expected“, so Willem Westermann of the Dutch Association of Event makers to the AD.

Today organisations are therefore introducing a fitting solution for visitors with tickets. “We are trying to find new dates for events as much as possible, for which the original tickets will remain valid. If we can’t postpone the event, the event is officially cancelled or a visitor cannot make it on the new date, we’ll provide them with a voucher worth the original ticket price including (service)costs, which they can redeem later.

“Refunds are a last resort”

As a visitor and consumer you of course have the right to ask for a refund. This option will therefore remain, but you won’t receive your money back immediately. When the event has been postponed, you’ll get your refund no later than one month after the new date. In this way, the sector can better cope with the immense economical hit.


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𝗛𝗒π—ͺ π—§π—›π—˜ 𝗖𝗒π—₯𝗒𝗑𝗔𝗖π—₯π—œπ—¦π—œπ—¦ π—œπ—¦ π—”π—™π—™π—˜π—–π—§π—œπ—‘π—š π—§π—›π—˜ π—˜π—©π—˜π—‘π—§ π—œπ—‘π——π—¨π—¦π—§π—₯𝗬 π—œπ—‘ π—§π—›π—˜ π—‘π—˜π—§π—›π—˜π—₯π—Ÿπ—”π—‘π——π—¦ πŸ’” Just imagine: you and your team are working around the clock for a full year, towards one big moment that’s the festival. This Dutch summer, 1200 (!) big festivals and a couple of hundred concerts would generate 1 to 1.5 billion euros. By now the coronacrisis has completely overturned these plans, and both organisations & hardstyle lovers are holding their breath when it comes to the course our beloved festival season. – A research conducted by RTL shows entrepreneurs in the Dutch event industry will see half of their revenue disappear, which means billions will be lost. Furthermore they’re afraid a total of 15,000 jobs will disappear due to the coronacrisis as well. β€œEvent organizers want aid measures to be taken for a longer period of time. If that doesn’t happen, the industry will take an enormous hit. Postponing all festivals until later this year just isn’t an option” πŸ˜₯ Visit @hardnewsnl for the full article #Festivals #Hardstyle #Coronavirus #SaveTheSummer

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